Shipping Policy

Q: How long would it take to receive my order?

A: Once your order has been placed we take 3-5 days to process and create your customized piece, this can take 1 - 14 business days within Canada. 

* International standard shipping can take 3 weeks.

Expedited Shipping is available at an additional charge


Please use the tracking number to check on your estimated delivery time . 

NOTE: International Small Air parcels usually don't have the tracking number 


Q: What happens in the case of my parcel is lost or stolen?

A: Dainy Mello is not responsible for lost and/or stolen packages. After an order is confirmed we will send out the tracking information to you personally.